What You Will Master

01
Strategic Analysis

Identify legislation and codes affecting your agency. Conduct deep-dive risk analyses to determine ethical vulnerabilities in client interactions.

02
Risk Control Systems

Build the fortress. Plan and implement robust policies, procedures, and mitigation strategies to foster a culture of integrity.

03
Leadership & Monitoring

Communicate clearly to staff. Set the standard, address breaches immediately, and facilitate continuous monitoring of agency practices.

04
Evaluation & Improvement

Close the loop. Analyze data from ethical breaches or feedback to refine your systems and achieve industry best practice.

Performance Evidence

You will prove your competency by completing practical tasks:

• Manage, monitor and evaluate ethical practices in a simulated or real agency.
• Analyze and design ethical management systems for at least two distinct areas of best practice.
• Develop reporting processes for ethical breaches.
• Create risk mitigation strategies and incorporate them into business plans.

Knowledge Requirements

You will be assessed on your understanding of:

• Commonwealth & State legislation/regulations.
• Industry Codes of Conduct & Ethical Principles.
• Techniques for analyzing operational feedback data.
• Methods for leading, mentoring, and motivating teams.
• Risk rating (likelihood vs. consequences).

📋 Entry Requirements & Assessment Conditions

Prerequisites: Nil.
Assessment Conditions: Assessments must be conducted in the workplace or a simulated environment. You will need access to agency policies, legislation, and data storage technology (all provided within the course materials).