Course Content

CPPREP5005 Chapter 1
1.1 Analyse and Record Team Requirements
1.2 Team KPIs
1.3 Role and Responsibility Descriptions
1.4 Team Structure and Plans
1.5 Allocate Resources to Support KPIs
1 Quiz
CPPREP5005 CHAPTER 1 Assessment
CPPREP5005 Chapter 2 Implement Strategies to Manage Teams
2.1Communicate Agency Standards Culture Expectations
2.2 Communicate Agency Team Targets and Roles
2.3 Establish and Maintain Communication
2.4 Promote Balanced Participation
2.5 Negotiate Work Roles
1 Quiz
CPPREP5005 CHAPTER 2 Assessment
CPPREP5005 Chapter 3 Manage Team Performance
3.1 Training Coaching Mentoring
3.2 Address Performance Issues
3.3 Monitor Team Conduct
3.4 Conflict Resolution
3.5 Review Performance and Professional Development
3.6 Manage and Review Resource Allocation
1 Quiz
CPPREP5005 CHAPTER 3 Assessment
CPPREP5005 Chapter 4 Evaluate Team Performance